TERMS OF USE
Unless otherwise specified, the terms of use for this Website set forth in this section apply generally.
Any additional terms of use or access applicable in specific situations are expressly stated in this document.
By using this Website, the User represents that he or she meets the following requirements:
- The User is acting as a Consumer;
- The User is of legal age under applicable law;
- Minors may use this Website only under the supervision of a parent or guardian;
Registration
To use the Service, the User may open an account by providing all required data and information in a complete and truthful manner.
It is also possible to use the Service without registering or creating an account. In that case, however, certain features may not be available.
It is the Users’ responsibility to keep their login credentials secure and to maintain their confidentiality. To this end, Users must choose a password that meets the highest security standard available on this Website.
By creating an account, the User agrees to be fully responsible for all activities carried out using their login credentials.
Users are required to notify the Owner immediately and unequivocally via the contact information provided in this document if they believe that their personal information—such as their user account, login credentials, or personal data—has been compromised, unlawfully disclosed, or stolen.
Registration Requirements
The registration of a User account on this Website is subject to the terms and conditions set forth below. By registering an account, the User confirms that he or she meets these conditions.
- Opening accounts using bots or other automated means is not permitted.
- Unless otherwise specified, each User may create only one account.
- Unless expressly permitted, a User’s account may not be shared with other people.
Account Closure
The User is free to close their account and stop using the Service at any time by following this procedure:
- By contacting the Data Controller using the contact information provided in this document.
Account Suspension and Deletion
The Owner reserves the right to suspend or delete a User’s account at any time, at its sole discretion and without prior notice, if it deems the account inappropriate, offensive, or in violation of these Terms.
The suspension or deletion of an account does not entitle the User to any compensation, refund, or indemnification.
The suspension or termination of an account for reasons attributable to the User does not exempt the User from paying any applicable fees or charges.
Content on This Website
Unless otherwise specified or clearly identifiable, all content available on this Website is owned by or provided by the Owner or its licensors.
The Owner takes the utmost care to ensure that the content available on this Website does not violate applicable laws or the rights of third parties. However, it is not always possible to achieve this result.
In such cases, without prejudice to any rights and claims that may be legally asserted, Users are asked to direct any related complaints to the contact information specified in this document.
ORDERS
- Orders can be placed directly on the website after registering or as a guest. If you encounter any difficulties or issues of any kind, you can send an email to gianni.ciociola@tiscali.it
- The prices listed on the website include VAT.
PROCESSING AND DELIVERY TIMES
- Orders will be processed and fulfilled as quickly as possible to ensure the best shopping experience; however, please allow at least 7 business days for your order to arrive at your home.
- Estimated delivery: 48–72 hours from the date the order is fulfilled.
- Once the merchandise leaves our warehouses, we are not responsible for any delays due to certain areas being inaccessible.
- To request tracking information for your shipment, please send an email with your order number to gianni.ciociola@tiscali.it
- Any delays in order fulfillment are due to the temporary unavailability of the item; you will need to wait for it to be produced and packaged.
GOODS INSPECTION
- The goods must be inspected in the presence of the courier at the time of unloading; in the event of missing or damaged packages, a written note must be made on the delivery slip. Failure to do so will result in the goods not being replaced and no refund being issued.
- Any irregularities discovered after delivery must be reported in writing no later than 8 days from the date of receipt of the goods, as required by law, indicating the date and number of the tax document and including relevant photographic evidence.
MISSING PRODUCTS
- Items that were ordered but not received must be reordered. The failure to deliver is due to the item being temporarily out of stock.
